Steve Pepper runs his own private training business specialising in Supported Housing, Health & Safety (including Food Hygiene) and staff development. Steve is a graduate of the HCIMA and CIPD and a corporate member of the Royal Society for the Promotion of Health. Prior to his current role he spent a number of years as a training centre manager for a national registered charity delivering Apprenticeships, train to gain and working with people who faced significant disadvantages in life. He was also a Support and Resettlement Manager for ECHG in Leeds. While working for Harrogate Health Care as a Training and Project Manager he gained invaluable experience as a control of infection rep and as taking the lead role on Pest Control Management for the Authority. He is an IRCA accredited ISO9000 series Auditor and has implemented a number of quality systems including PQASSO, ISO 9002, Customer First and various "In House" systems. Steve has recently undertaken a Diploma in Neuro Linguistic Programming (NLP) and is working towards being accredited as an NLP Practitioner.

Terry Patterson is an experienced trainer on welfare rights for people facing homelessness or housing need.  He is a welfare rights officer promoting access to benefits in Greater Manchester.  He is a senior social security adviser to the Local Government Association and Co-Editor of ‘Benefits - The Journal of Poverty and Social Justice.'

Tony Slater works as an independent trainer, offering a range of courses based on legal issues surrounding tenancies, housing law and housing management. He provides training for RSLs, housing Associations, local councils and voluntary organisations in the North East of England.