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About the course
This one-day course is for all workers who deal with clients who are vulnerable and may die while being helped or assisted by their organisation. It will look at the implications of death of service users for the project or organisation and for the welfare of its individual workers. It will examine reasons why the death of service users does not happen more often. This course will have material that may be upsetting due to its subject matter.
Course Content
- Support for staff
- Support for service users
- Procedural issues
- Networking
- Reviewing the process and the incident
- Eight important points
- Evaluation
Learning Outcomes
At the end of the course participants will:
- Have a better understanding of the effects of client death on themselves and their organisation
- Be better prepared to react effectively to minimise distress
- Have examined procedural issues in their own and other organisations
- Understand the need for support for workers from management
- Be able to review (or initiate) internal policy from a position of knowledge
- Feel more confident in their ability to cope with incidents involving the death of a client
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