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About the course
This course is designed for new managers and for longer serving managers who feel the need of some support, with the difficulties that can (and do) surround the job. It is intended to be intense and highly participatory. It will include all original work.
Course Content
- Why am I a manager: what kind of manager am I
- Staff supervision: What it is and isn't about
- Boundaries between manager and staff (including do you socialise?)
- Disciplining staff - What it can really be like, and is it worth it?
- 3 scenarios based on real issues with staff
- The goodwill factor - how to get it, how to keep it, and how much its worth.
- Evaluation
Learning outcomes
At the end of the course participants will have:
- a clearer understanding of the rol;e of the manager
- increased their awareness of the interactions that can occur between manager and staff
- looked at where and why boundaries exist
- discussed tried and workable methods to smooth manager/staff interaction
- looked at ongoing strategies for good working practice
- examined the pitfalls of the disciplinary process
The day will focus around question and answer sessions, case study analysis and information exchange, and will be highly participative and informal allowing participants to maximise the time spent together.
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