About the course

This one-day course has been purpose designed for sheltered housing staff. The aim of the course is to ensure that staff are aware of the relevance of procedures and guidelines related to this client group, the rationale behind them and confidence in their ability to use them. It will be an informal course with the frequent opportunity for participants to raise individual queries. Although some sessions will be on a whole group teaching basis the majority of the day will be spent in small groups working on case studies based on known problems of tenants.

Course content

• The Rationale behind Needs and Risk Assessment
• Examples of useful planning
• Working with tenants reluctant to engage with the process
• Assessing Risk
• Levels of Support offered
• Commission for Social Care Inspections and other regulatory processes
• Case Studies
• Evaluation

Learning Outcomes

At the end of the course participants will be able to:

• Understand the rationale behind the whole process
• Have worked through the guidelines
• Recognise the importance of Needs and Risk Assessment
• Be aware of regulatory and inspection criteria
• Understand the different levels of support
• Be confident in using documentation  
• Understand how to support reluctant tenants

Guy Smith has fifteen years experience in the field of social care. He has worked with a variety of client groups including the under-fives, young people and their families, the elderly and those in mental distress, both in the statutory and voluntary sectors. Within supported housing he has worked on Floating Support Schemes, in Hostels and in projects with hostels, group homes and single tenancies.  Originally a Community Worker he is a qualified Social Worker and counsellor.