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| Training Courses - Details |
| When: |
16 July |
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| Course Name: |
Managing Stress in Colleagues and Clients |
| Trainer: |
David Cartlidge
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| Category: |
Housing Management |
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About the course
This one-day course will be a basic evaluation of the issues surrounding, and the causes of, stress in the workplace. It is suitable for staff at all levels. We will examine how to recognise stress, and its symptoms. We will be looking at the various ways in which workers/colleagues can be supported and helped to support each other through stressful periods. We will consider how we might set up preventable measures to reduce levels of stress in the working environment. Staff will also be assisted in working through ideas to help colleagues who may be facing stress in their personal lives, which may be exacerbated by the pressures at work without the appropriate support.
Course Content
The day will be highly participative, using a variety of case studies on work-related stress. Participants will work on a range of scenarios and this will allow people to share their own experiences of stress and its effects, at work, on themselves, and others. Question and answer sessions as well as group discussion will be built into the day to allow for best practice methods to be explored fully. Learning Outcomes
At the end of the course participants will:
- recognise what stress is, and what are its major causes
- understand how people or colleagues may behave under stress at work
- learn techniques to support colleagues under stress at work
- understand how to develop effective systems specifically within work to reduce the levels of stress
- be able to implement methods to support colleagues when either individuals are stressed or appear to be burning out.
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| Trainer |
David Cartlidge |
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David has over 14 years experience in supported and special needs housing, formerly as Area Manager for a Housing Trust which specialises in the accommodation and resettlement of ex-offenders, including problem and dependent drug users. |
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