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About the course
This course is for residential workers, supported housing officers, day centre and resettlement workers, volunteers and managers. Staff work closely with vulnerable people and it is essential that clients rights and interests are respected and that the work undertaken fully reflects the organisations ethos It will be of particular use to those who are recently in post or have recently started working with clients, but may serve as a refresher for longstanding team members. The course will explore in depth the key issues surrounding Role Boundaries. It will highlight just how dangerous it is to let role boundaries fade. Overall the course will give clarity on why these boundaries are there and increase staff confidence on the topic
Course Content
- Why are we really doing this job
- Definition of boundaries
- Why boundaries are important
- Confidentiality and role boundaries
- Case Studies - "When boundaries are allowed to fade"
- Know the indicators of boundary breakdown and what to do about it
- Methods of raising concern
- What can happen to a staff team
- Role Boundaries and life outside work
- 10 Pointers on Role Boundaries and Good Practice
- evaluation
Learning Outcomes
At the end of the course participants will:
- an awareness of how our attitudes can affect our working role
- a perspective on confidentiality and good practice
- an understanding of what role boundaries are
- an understanding of how role boundaries can affect staff team effectiveness
- an understanding of the ways in which concerns can be raised within the organisation
- a framework for delineating work and life outside work
- perspective on how important boundaries are in practice (and why)
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