About the course
This introductory course aims to help Housing Support Workers understand the effects of indebtedness and consider how to effectively work with clients. Many clients are affected by debt and have little knowledge of money management or the skills to seek advice. Participants will look at how these skills together with positive attitudes will enhance their performance in their work role. This course will encourage participants to consider issues of ethics, including confidentiality.
Course Content
- definition and causes of debt
- priority and non priority debts
- income maximisation
- effective referrals
- personal budgets
- banking issues
- thinking about credit
- evaluation
Learning Outcomes
At the end of the course participants will:
- have considered how they might use these skills in their work setting
- have identified ways of supporting people to reduce their debt
- have knowledge of procedures for maximising income
- have understanding of referral procedures
- have considered different banking options
- have explored issues around getting credit
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