These courses cover guidance in areas of major importance for the clients of supported housing organisations around welfare Benefits such as Income Support, Incapacity Benefit, Housing Benefit, Council Tax Benefit claims, the Customer Management System at Jobcentre Plus for Jobseeker's Allowance and all the courses include ways to protect claims. There are also specific courses on benefits for Young People and Women.

Show all Courses

These courses will look at the legal and social management of drug use. They will provide information on the use of drugs, such as cannabis, on premises and the sanctions that might be brought to bear on organisations. They will give insights in the management of drug users in residentail settings and through floating support. They will examine harm reduction and motivational interviewing strategies and will look at the problems of working with clients with self-harming activities.

Show all Courses

These cover a wide range of housing issues from tenancies and evictions to support planning and resettlement. They include staff training, diversity and participation.

Show all Courses

These courses look at personal interactions, especially between the housing support worker and client, around Keyworking, listening, assertiveness and dealing with conflict or aggression. Specific problems are covered by an examination of roles in Professional Boundaries.

Show all Courses

A series of courses designed to allow housing support workers to identify a range of symptoms and seek appropriate help and support for clients. Topics include Mental Health issues, Personality Disorder, Schizophrenia, Anxiety and Depression.

Show all Courses

These courses are for those workers within organisations who are new to Supporting People, or who are responsible for enhancing their exisiting QAF.

Show all Courses